New Retention Stats System

New Retention Stats System

We’re introducing a new and more complete retention stats system with 3 levels of detail and all the necessary information for you to keep track of active, pending and cancelled re-bills for each program and each month. This will help you improve the planning of you business strategies.

First level of detail

For each month, it shows the number of re-bills according to their status. The are to be interpreted as follows.

Green: Re-bill for that month that have already been renewed.

Grey: Re-bills for that month that are pending renewal. They may be renewed or cancelled by the user.

Red: Re-bills for that month that have been cancelled.

The Total column shows the total number of re-bills for that month without taking into consideration how long they’ve been active.

Second level of detail

Similar to the previous level but with detail for every day of the month. To be interpreted as follows.

Green: Re-bill that have already been renewed.

Grey: Re-bill pending renewal. They may or may not be renewed.

Red: Re-bill for that day that have already been cancelled.

The Total column shows the total number of re-bills for that month without taking into consideration how long they’ve been active.

Third level of detail

This level shows the details for a specific re-bill of a day.

Status: Indicates if the re-bill has been renewed, is pending or if it was cancelled.

Period: Duration of the re-bill.

Country: Re-bill’s country of origin.

Site: The site that generated the re-bill.

Details: Shows the type and sale method of the last transaction previous to that day’s re-bill.